1. We have the follwing shipping methods:
DHL, UPS, EMS, TNT ,FedEx & airmail post - Singapore Post
2. Usually the not-so-valuable item less than 150 USD or less than 2.0 KG is shipped by Singapore Post; the delivery time is 7-30 working days.And if Singapore post package you not received it time,our policy is:after 2 months working days,we will refund to you,or prepare to resend you a new one.
3. The items more than 150 USD is shipped to you by express. For express, it's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.
If your place is a remote place(Please confirm on this webste:http://raslist.dhl.com/jsp/first.jsp):
We will send by EMS or YANWEN express.
You need to pay 30USD of the remote fee.
4). Brazil customers notice
Your shipping address must be same with your paypal address.
Please leave your phone number,or that we can not send it by fast express way.And we will send email to ask for your telephone,if you do not reply in 3 working days,we will send by YANWEN or EMS shipping way.
If you are Brazil customers
, please mail us telling us in advance your CPF NO.
, it is essential for shipment and customs clearance.
Meanwhile,to Brazil by DHL,for private packages,the product quantiy can not be more than 3 pcs
5).Cusotmers from Russia
Depend new policy of Russia
,all packages to Russia need full name
,so please leave your full name.
6).Coutries we do not recommend send by DHL
The following coutries,we do not suggest to ship by DHL,as the customs is district:
The following products can not shipped with tags to France:
Lexia-3 series,renault can clip,MB star c3,c4,MB SD C4
,all these can not with tags,if you need tags,we will send by YANWEN express.
8).The arrival time:
DHL/UPS, it will take about 2-5 working days (some areas may need about 7 days).
EMS,about 10-25 working days.
YANWEN express,to European countries with phone number,it will take 15-35 days.
EMS without phone number,it will take about 10-30 working days.
Singapore Post, it will take about 18-30 days(Depend on your destination,for example,to Brazil some remote place,it will be much longer).
9).European area invoice value
Some customers from European have special requirements for invoice value to avoid customs problem,but please note that:
the invoice value by DHL can not be less than 27USD.
Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instructions.